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Context Help

If you get lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will open. It offers detailed info about all the operations that you can perform on the given page. Each pop-up menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive selection of educational videos describing how to use our Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you need, have a look at our extensive Frequently Asked Questions database, which covers questions asked by real users and provides real solutions. We periodically update our FAQ section with new articles so as to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of customer support engineers available 24x7x365 and eager to assist you with any question. Each trouble ticket you send will be responded to in less than 1 hour (the average ticket response time being approximately 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 131489

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com